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Remote support

With the use of remote access tool we are able to support your PC directly - as long as Internet access is available. The additional installation of software on your PC or alterations of the firewall and/or a router are not required.

With our online remote access tool you will easily release your PC for cooperation with our support.


Please confirm the following pop-up window 'File Download - Security Warning' with 'Run'.
Thereupon the tool for remote access will start.

Remote Access

In the pop-up window an ID and password will be displayed. Please contact the support team of the Online Software AG and convey the information.

Remote Access 2